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5 Ways Hairstylists Can Make Their Clients Truly Feel Heard

1 month ago   |   By Beauty Launchpad

Tracy Morin
In a recent poll conducted among 200-plus clients by Nina Tulio , a salon business coach at 1N Agency , she requested the top reason clients flee-and was blown away by the result: The stylist wasn't listening to her clients' needs. “As a close second, the clients simply got bored,” Tulio reports. “Today, with access to so many stylists, the concept of loyalty has changed.” To ensure your clients don't partake in these too-common complaints, Tulio shares her top five tips for ramping up retention.
1. Create Thorough Consultations : Consultations prove to be the key foundation...
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